Home Loan Customer Survery : Portland Oregon SMI

Portland Home Loans Mortgage Refinancing by SMI Loans

Home Loan Customer Survey

We appreciate your business and value our relationship with you. Please take a few moments to rate our services.

1. Please tell us the city you are located in:

2. State:

3. Considering everything, how satisfied were you with the overall services provided to you by SMI?

Very Satisfied	Satisfied	Neither D/S	Dissatisfied	Very Dissatisfied

4. Please rate your level of satisfaction for each of the following:

	Very Satisfied	Satisfied	Neither D/S	Dissatisfied	Very Dissatisfied
Delivery of services/documents when required or needed
Accuracy of information/documents
Professionalism
Problem Resolution
Accessibility/Availability of staff

5. For any element that you checked "Dissatisfied" or "Very Dissatisfied" please explain why so we can improve our service.

6. Please tell us about the outstanding service you received so we can acknowledge our associates.

7. Based on this experience, would you choose future transactions with SMI?

Definately	Probably	Undecided	Probably Not	Definately Not

8. Based on this experience, would you recommend SMI to friends or associates?

Definately	Probably	Undecided	Probably Not	Definately Not

9. Are there products or services that would you like to see offered by SMI?

10. SMI regularly reviews its client database and compares it with current market trends. This allows the ability to forecast opportunities that could benefit and/or protect you. Would you like to be contacted with this information?

Yes

11. Contact Information

Name:
Address:
City:
State:
Zip Code:
Phone Number:
Email Address:

Home Loan Customer Survey